These Terms and Conditions govern your use of neduspringmartenterprises.com and purchases from Nedu Springmart Enterprises. By using the website, requesting a service, or making a payment, you agree to these terms.
1. About us
Nedu Springmart Enterprises is a Nigerian sole proprietorship registered under Business Name Registration No. 7996930. We provide graphic design, fashion design, POS/agent services, AI-assisted creative services, UI/UX design, product management, and related business services.
2. Eligibility and acceptable use
You must be at least 18 years old or have the permission and supervision of a parent or legal guardian to purchase from us. You agree to provide accurate information and not use our website or services for fraud, unlawful activity, infringement, harassment, or interference with the website.
3. Quotes, orders, and service scope
Prices displayed or discussed before a formal quote may be estimates. An order is accepted when we confirm its scope, price, delivery schedule, and payment requirements. Any work outside the agreed scope—including extra concepts, revisions, formats, features, or urgent delivery—may require an additional fee and revised timeline.
4. Customer responsibilities
You must provide complete instructions, accurate content, approvals, and any materials needed to perform the service. You confirm that you own or have permission to use all text, images, logos, video, data, and other materials you provide. Delays in feedback, materials, or approvals may extend the delivery date.
5. Payments
Payments may be made through the payment methods offered on our website or invoice, including approved third-party payment processors. Unless stated otherwise in writing, work may begin only after the required deposit or full payment has been received. You are responsible for applicable transaction fees, taxes, or charges clearly disclosed before payment.
Payment providers process payment credentials under their own terms and privacy notices. We do not guarantee approval of a transaction by a bank, card issuer, mobile-money operator, or payment processor.
6. Delivery and acceptance
Estimated delivery dates begin after we receive the required payment, brief, content, and materials. Digital work is delivered electronically through an agreed channel. Physical fashion items or other goods, where offered, are delivered or collected as stated in the order confirmation. Please inspect deliverables promptly and notify us of any material error within 7 days of delivery.
7. Revisions and changes
The number of revisions included in a creative or digital project will be stated in the quote or order confirmation. A revision adjusts the approved direction; a new concept, substantial scope change, or request made after final approval may be treated as new work and charged separately.
8. Cancellations and refunds
Cancellations, failed POS transactions, duplicate payments, deposits, completed services, custom work, and defective goods are handled under our Refund Policy, which forms part of these terms.
9. POS and agent services
POS/agent transactions are subject to network availability, customer verification, transaction limits, service charges, and the rules of the relevant financial institution or payment provider. Customers must verify the amount and recipient details before authorising a transaction. A debit alert alone does not always establish a completed transaction; transaction status may need to be confirmed through the relevant provider.
10. Intellectual property
We retain ownership of preliminary concepts, rejected drafts, working files, templates, methods, and tools unless otherwise agreed in writing. After full payment, the customer receives the usage or ownership rights specified in the project agreement. Third-party assets—including fonts, stock media, software, and AI tools—remain subject to their respective licences. Our website content and branding may not be copied or exploited without permission.
11. Confidentiality and privacy
Each party agrees to use reasonable care with confidential project information. Our collection and handling of personal information are explained in our Privacy Policy.
12. Warranties and limitation of liability
We will perform services with reasonable care and skill. Except where the law requires otherwise, the website and its general information are provided without guarantees of uninterrupted or error-free operation. We are not liable for indirect or consequential loss, loss caused by incorrect customer instructions, third-party platforms, network outages, force majeure events, or unauthorised use of delivered work. Our total liability for a claim will not exceed the amount paid for the specific product or service giving rise to that claim, except where such limitation is prohibited by law.
13. Suspension and termination
We may refuse, pause, or terminate service where payment is overdue, instructions are unlawful or abusive, required information is withheld, security is threatened, or these terms are materially breached. The customer remains responsible for work properly completed and non-cancellable costs incurred before termination.
14. Changes to these terms
We may update these terms to reflect changes in our services, payment arrangements, or legal obligations. The effective date above will be updated when material changes